Safe Gaming Pledge

At keriya11 Responsible Gaming
Keep It Fun, Not Stressful

Betting is entertainment — it should never become a burden in your life. keriya11 believes responsible play means choosing the right limits, knowing yourself, and seeking help when needed. We are here with you every step of the way.

Deposit Limit Time Limit Self-Exclusion Cooling-Off Period Help Center
18+
For Adults Only
Age Verification Required
24/7
The Support Team Is Always
Here for You
5
Safety Tools for Your
Free on Your Account
100%
Voluntary Limit Setting
Takes Effect Immediately
What is Responsible Gaming?

Let Betting Be Entertainment,
Not Addiction

Responsible gaming means enjoying betting while staying within your financial and personal limits. At keriya11, we want every member to be mindful of this. Betting and casino games are a form of entertainment — not a source of income, and not a solution to problems.

Under keriya11's responsible gaming policy, every member gets the tools and support they need to manage how much they play and for how long. From deposit limits to self-exclusion — it's all in your hands.

Remember: if you find yourself repeatedly betting to chase losses, or if betting is harming your relationships or work, these are warning signs. keriya11 is ready to help you at that moment — without judgment and in complete confidence.

Important: keriya11 is strictly prohibited for anyone under 18. Age is verified at registration, and any account found to belong to a minor is closed immediately.

Core Principles of Responsible Gaming

  • Betting is for entertainment only — it is not a source of income
  • Only bet money you can afford to lose without it affecting your household
  • Never chase losses or raise your bets out of frustration
  • Set a fixed time and budget before you play, and stick to it
  • Keep betting as one option among other forms of entertainment
  • If you think there is a problem, seek help right away — there is nothing to be ashamed of

Our Responsible Gaming Tools

Keriya11 puts you in full control of your play. These tools are free, instant, and fully customizable to suit your needs.

💰

Set a Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit in BDT. Once the limit is reached, the system blocks automatically — keriya11 will not accept any further deposits.

⏱️

Session Time Limit

Decide in advance how long each session will last. When your time is up, keriya11 will notify you and can automatically end the session if needed.

❄️

Cooling-Off Period

If you feel you need a short break, activate a cooling-off period. You can temporarily close your account from 24 hours up to 30 days — no betting or deposits will be possible during this time.

🚫

Self-Exclusion

If you feel betting is having a negative impact on your life, choose self-exclusion. Options range from 6 months to a permanent account closure. During this period, you will receive no promotional communications from keriya11.

📊

Activity Report

View a detailed report of your betting history, deposits, withdrawals, and time spent. Understanding your own patterns makes it easier to make informed decisions.

🛡️

Reality Check Reminder

A periodic reminder will appear showing how long you have been playing and how much you have spent — making it easier to stay aware.

How to Set Limits Do

Log in to your keriya11 account and set any limit you need under "Account Settings". Lowering a limit takes effect immediately, but increasing one requires a waiting period — this is intentional, to prevent impulsive decisions.

Daily Deposit Limit

Set your own daily maximum deposit limit in BDT.

Instant
Weekly Bet Limit

Set a total amount you are comfortable wagering within a single week.

Instant
Monthly Loss Limit

Set a maximum amount in BDT you can lose in a month — the session ends when that limit is reached.

Instant
Daily Session Time

Maximum daily active time allowed on the platform.

Instant
Cooling-Off Period

Take a voluntary break anywhere from 1 day to 30 days.

Instant

Warning Signs — Know Yourself

If any of the following situations apply to your life, it is a signal to seek help. This is not a sign of weakness — it takes courage to know yourself.

Chasing losses: Placing more bets in hopes of winning back money after a loss.

Budget Breach: Repeatedly depositing or borrowing beyond the limits you set for yourself.

Playing in Secret: Hiding betting activity from family or friends.

Neglecting other responsibilities: Prioritizing betting over work, family, or studies.

Betting Under Stress: Using betting as an escape from stress or low moods.

Unable to Take a Break: Being unable to stop or feeling restless when not betting, even when you want to.

Yourself Assessment Set

Answer the following questions honestly. If more than two answers are "Yes", please contact the keriya11 support team or consider self-exclusion.

Completely Confidential: This assessment is for your eyes only. No information is stored or shared with any third party.
Need Help? Our support team is available 24/7. Email us at [email protected] or reach out via live chat.

Self-Assessment Questionnaire

1

Have you ever bet beyond your set budget and later regretted it?

2

Have you tried to take a break from betting but been unable to?

3

Have you hidden your betting activity from family or friends?

4

Have you placed more bets in the same session trying to recover lost money?

5

Has betting negatively affected your relationships, work, or studies?

6

Have you used betting to escape stress or loneliness?

7

Have you taken out a loan or borrowed money from others to bet?

How to Safety Tools Use

Step by Step

Set a Deposit Limit

Log in to your account, go to "Settings → Responsible Gaming", and set your preferred limits.

1
Go to Account Settings
2
Open the "Responsible Gaming" Tab
3
Enter daily / weekly / monthly limit
4
Confirm — Takes Effect Immediately
Simple Process

Activate Cooling-Off

Activate a cooling-off period for a temporary break. During this time, logging in or placing any bets will be completely disabled.

1
Open the "Responsible Gaming" Tab
2
Select the "Cooling-Off" Option
3
Choose a duration (1–30 days)
4
Confirm — Takes Effect Immediately
Long-Term

Activate Self-Exclusion

For serious concerns, self-exclusion is the most effective option. From 6 months to permanent — all promotions and communications will be paused for the entire duration.

1
Contact Support Team
2
Set Self-Exclusion Duration
3
Complete Identity Verification
4
Account Locked — No Further Contact

Minors Protection

Keriya11 strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and additional documents may be requested if there is any doubt.

If you have children or teenagers at home, taking the steps below is your responsibility. As a parent or guardian, you can also install parental control software on your devices.

If you suspect a minor has opened an account using your details, contact us immediately at [email protected]. We will act quickly.
  • Keep your login password away from children
  • Always log out after each session
  • Do not save passwords in the browser on shared devices
  • Enable parental controls on your device if needed

Is Betting Truly Enjoying it?

Yes — when played responsibly. Millions of keriya11 members enjoy Sports Betting, Live Casino, and slots every day with a completely positive experience, simply because they stay within their limits.

Responsible gaming does not mean reducing your chances of winning. It means you enjoy the experience while the rest of your life stays on track. Every tool at keriya11 is built with that goal in mind.

As Entertainment
Within Limits, As Planned, With Enjoyment
If It Becomes an Addiction
Over the Limit, Under Pressure, Compelled

Frequently FAQ

Lowering your limit always takes effect immediately. However, increasing a limit requires a 7-day waiting period. This is intentional — to prevent impulsive decisions. This pause is there to protect you.

Yes, absolutely safe. Your account balance remains untouched during self-exclusion. Once the self-exclusion period ends and your account is reactivated, you can use or withdraw that balance.

keriya11 does not provide direct treatment, but our support team can point you toward the right resources. We offer self-exclusion, account closure, and access to relevant information. For mental health support in Bangladesh, we recommend reaching out to Kaan Pete Roi or the National Mental Health Helpline.

A cooling-off period is a short break — from 1 to 30 days. Once it ends, your account reactivates automatically. Self-exclusion is a longer-term measure — from 6 months up to permanent. During self-exclusion, all promotional communications are paused, and you must apply to reactivate your account once the period ends.

Setting a deposit limit or session limit does not affect your eligibility for bonuses — all promotions apply as normal. However, during self-exclusion or a cooling-off period, promotional offers will not apply, as no transactions can be made on the account during that time.

This request normally needs to be made by the account holder, as identity verification is required. However, if the situation is serious — for example, if there is concern that someone may be harming themselves — a family member can contact our support team. We will do our best to help.
Responsibly and Enjoyably

Play Safe, Responsibly Win

Join keriya11 and enjoy Sports Betting, Live Casino, and slots with complete peace of mind using our responsible gaming tools.

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